Frequently Asked Questions

Frequently Asked Questions


1How much does it cost?

Have you ever heard of "Performance Marketing"? It's when your monthly spend is fully covered by your new profits. DMM is one of SA's best performing agencies, and all of our clients' marketing "costs" are fully covered by their additional revenue.

With DMM your adspend is an investment, not an expense. We operate on a month-to-month performance basis, and each client’s monthly spend is determined by the monthly budget set with us in advance. Our objective is to get a client's campaign to the point where it is profitable, so that their business can grow exponentially. On average, our clients start to see a ROI in under 2 months.

2What makes your agency different?

Unlike the industry standard, there are no long-term contracts with DMM. We work on a month-to-month performance basis. We build sustainable relationships, with no out-of-pocket costs to our clients.

Our clients benefit from our bespoke services, such as Google Adwords, Social Media advertising, Web/App Design/Development & SEO, local and international advertising, and a range of other digital services, all under one roof, one invoice (monthly) and one account manager.

We are a marketing management company offering personalised, 24/7 service (well, almost). Our team of expert marketers continually optimise and upgrade campaigns on a daily basis, achieving unheard of conversion rates and low-lead costs.

Headache-free, turnkey solution (over 20 digital services, as and when you need them). You give us a budget, we make it work!

Our average time our clients see a Return on Investment (ROI) is 1.8 months!

3Why is there a minimum monthly budget?

We offer our clients growth, and our objective is to get you to the point where you are earning a profit on your monthly adspend. Unfortunately, experience shows that it takes much longer to achieve ROI from a low budget base. Many agencies take on clients, regardless of whether they think they will perform. We are very selective and do not accept clients who, in our opinion, will not benefit from our services. There are many factors which affect the success of your campaigns; an important one being your monthly ad spend.

4What services can you offer my business?

Our primary service is growth. Once we have been provided with our clients' budget and objectives, we develop a strategy to go for the "low-hanging fruit". Our aim is to get each campaign to a point where the revenue we generate for you exceeds your ad spend, so that you are able to grow your business.

Our services are customised for each client, and you will receive one consolidated monthly invoice, which will always be within 5% of the budget you have set with us.

5What are your advertising packages?

Offering the same packages to businesses of different sizes and from different industries is counterintuitive. A professional services company, Ecommerce store and tech company have very different marketing requirements. We evaluate your specific objectives, together with your budget, and structure our services to allow you achieve those objectives.

6Can I run my own AdWords and Facebook campaigns?

Digital advertising is more complicated than you think. Although it appears easy to use, it involves a lot more than a few keywords and settings. There are thousands of settings on AdWords, and over a million targeting segments on Facebook. Furthermore, an expert marketer will determine the most optimal split across Google AdWords Search, AdWords Display, Facebook or other digital platforms, and will develop strategies for the campaigns on each platform. Their goal is to bring your business new customers at the lowest possible acquisition cost, which allows you to grow your business.

7Can DMM help me grow my business?

We are selective in who we take on as a client, and will only add a company to our portfolio if we feel confident that we can help them grow. In order to experience exponential growth, there are a few key factors such as having strong differentials, adequate market segment, capacity for growth and starting at the right advertising spend. A brief initial consultation will establish whether DMM can help you grow exponentially, in a short amount of time.

8How will you help my business grow?

We enable our clients to grow their businesses exponentially by doing two things: firstly, we bring potential customers to your website. Secondly, we ensure that once they have found you, visitors convert into paying customers.

Step One: Your Website

We aren't concerned with vanity metrics such as visitors, views or shares - and we focus on conversions and actual sales. Our first step will be ensuring that your conversion rate is as high as possible, by optimising the sales funnels on your website, establishing a fanbase on Facebook and whatever else your business requires.

Step Two: Your Campaigns

Our next step is bringing you the right visitors. Our campaigns are constructed carefully and strategically by our expert marketers and are continually improved and optimised once we start receiving real-time data. Over time, your campaigns become more targeted and more effective and on average, our clients' campaigns become profitable after 2 months.

9How is my budget allocated?

Once our clients provide us with their monthly budget, and an expert marketer determines the split that will be most optimal in achieving exponential growth for your business.

10What are your fees?

Our fees are a percentage of ad spend, which decreases as your adspend increases. However, comparing one agency’s fees with another’s is comparing apples with oranges. An expert marketer will bring their clients a return on their ad spend, which means their campaigns will be profitable. An expert marketer will have a higher fee, but will cost your business infinitely less because of the increase in revenue they will achieve.

11Are there any contracts?

No professional agency should require a minimum contract period for your business. Because we only allow expert marketers to manage our clients, we have confidence in our results and are willing to support that by operating on a month-to-month performance basis. An agency that promises results but handcuffs your business into a contractual obligation is a contradiction.

12What should I look for in an agency?

We only use expert marketers, designers and developers which ensures that we deliver our clients work of a higher quality. An agency that uses junior marketers will not be able to deliver the same results. While the use of experts is important, the following factors are also critical to look out for:

    Only use agencies that are Google Partners Only use an agency that is willing to show you their performance on Google and Facebook Only use agencies that operate on a month-to-month performance basis
13Do you offer guarantees?

There is no certainty in any form of marketing and the success of a campaign depends both your digital agency and certain factors under your control. Our expert marketers’ skills and experience as well as the time dedicated to optimising the campaign contribute to the success of the campaign, as well as factors such as your adspend, conversion rate and service levels. Any agency offering guarantees is a red flag.

14How much does a website cost?

Your website proposal will depend on your business’ unique requirements. You may require a standard content website, an Ecommerce website or custom software or app development. A brief consultation with our senior development team will allow us to provide you with an accurate quotation and project timeline. Feel free to browse through our portfolio of custom-designed websites.

15Why can’t I design my own website?

Did you know that your website impacts the success of your digital advertising campaigns? If your website is poorly built or designed, your ads may appear less often or not at all. A well-built website pays for itself in a short space of time, and a poorly built website can cost your business hundreds of thousands of rand in lost customers. If the UX/UI of your website is designed by an expert marketer, your website will have a higher conversion rate. This means more customers at the same ad spend.



1How much does it cost?

Have you ever heard of "Performance Marketing"? It's when your monthly spend is fully covered by your new profits. DMM is one of SA's best performing agencies, and all of our clients' marketing "costs" are fully covered by their additional revenue.

With DMM your adspend is an investment, not an expense. We operate on a month-to-month performance basis, and each client’s monthly spend is determined by the monthly budget set with us in advance. Our objective is to get a client's campaign to the point where it is profitable, so that their business can grow exponentially. On average, our clients start to see a ROI in under 2 months.

2What makes your agency different?

Unlike the industry standard, there are no long-term contracts with DMM. We work on a month-to-month performance basis. We build sustainable relationships, with no out-of-pocket costs to our clients.

Our clients benefit from our bespoke services, such as Google Adwords, Social Media advertising, Web/App Design/Development & SEO, local and international advertising, and a range of other digital services, all under one roof, one invoice (monthly) and one account manager.

We are a marketing management company offering personalised, 24/7 service (well, almost). Our team of expert marketers continually optimise and upgrade campaigns on a daily basis, achieving unheard of conversion rates and low-lead costs.

Headache-free, turnkey solution (over 20 digital services, as and when you need them). You give us a budget, we make it work!

Our average time our clients see a Return on Investment (ROI) is 1.8 months!

3Why is there a minimum monthly budget?

We offer our clients growth, and our objective is to get you to the point where you are earning a profit on your monthly adspend. Unfortunately, experience shows that it takes much longer to achieve ROI from a low budget base. Many agencies take on clients, regardless of whether they think they will perform. We are very selective and do not accept clients who, in our opinion, will not benefit from our services. There are many factors which affect the success of your campaigns; an important one being your monthly ad spend.

4What services can you offer my business?

Our primary service is growth. Once we have been provided with our clients' budget and objectives, we develop a strategy to go for the "low-hanging fruit". Our aim is to get each campaign to a point where the revenue we generate for you exceeds your ad spend, so that you are able to grow your business.

Our services are customised for each client, and you will receive one consolidated monthly invoice, which will always be within 5% of the budget you have set with us.

5What are your advertising packages?

Offering the same packages to businesses of different sizes and from different industries is counterintuitive. A professional services company, Ecommerce store and tech company have very different marketing requirements. We evaluate your specific objectives, together with your budget, and structure our services to allow you achieve those objectives.

6Can I run my own AdWords and Facebook campaigns?

Digital advertising is more complicated than you think. Although it appears easy to use, it involves a lot more than a few keywords and settings. There are thousands of settings on AdWords, and over a million targeting segments on Facebook. Furthermore, an expert marketer will determine the most optimal split across Google AdWords Search, AdWords Display, Facebook or other digital platforms, and will develop strategies for the campaigns on each platform. Their goal is to bring your business new customers at the lowest possible acquisition cost, which allows you to grow your business.

7Can DMM help me grow my business?

We are selective in who we take on as a client, and will only add a company to our portfolio if we feel confident that we can help them grow. In order to experience exponential growth, there are a few key factors such as having strong differentials, adequate market segment, capacity for growth and starting at the right advertising spend. A brief initial consultation will establish whether DMM can help you grow exponentially, in a short amount of time.

8How will you help my business grow?

We enable our clients to grow their businesses exponentially by doing two things: firstly, we bring potential customers to your website. Secondly, we ensure that once they have found you, visitors convert into paying customers.

Step One: Your Website

We aren't concerned with vanity metrics such as visitors, views or shares - and we focus on conversions and actual sales. Our first step will be ensuring that your conversion rate is as high as possible, by optimising the sales funnels on your website, establishing a fanbase on Facebook and whatever else your business requires.

Step Two: Your Campaigns

Our next step is bringing you the right visitors. Our campaigns are constructed carefully and strategically by our expert marketers and are continually improved and optimised once we start receiving real-time data. Over time, your campaigns become more targeted and more effective and on average, our clients' campaigns become profitable after 2 months.

9How is my budget allocated?

Once our clients provide us with their monthly budget, and an expert marketer determines the split that will be most optimal in achieving exponential growth for your business.

10What are your fees?

Our fees are a percentage of ad spend, which decreases as your adspend increases. However, comparing one agency’s fees with another’s is comparing apples with oranges. An expert marketer will bring their clients a return on their ad spend, which means their campaigns will be profitable. An expert marketer will have a higher fee, but will cost your business infinitely less because of the increase in revenue they will achieve.

11Are there any contracts?

No professional agency should require a minimum contract period for your business. Because we only allow expert marketers to manage our clients, we have confidence in our results and are willing to support that by operating on a month-to-month performance basis. An agency that promises results but handcuffs your business into a contractual obligation is a contradiction.

12What should I look for in an agency?

We only use expert marketers, designers and developers which ensures that we deliver our clients work of a higher quality. An agency that uses junior marketers will not be able to deliver the same results. While the use of experts is important, the following factors are also critical to look out for:

    Only use agencies that are Google Partners Only use an agency that is willing to show you their performance on Google and Facebook Only use agencies that operate on a month-to-month performance basis
13Do you offer guarantees?

There is no certainty in any form of marketing and the success of a campaign depends both your digital agency and certain factors under your control. Our expert marketers’ skills and experience as well as the time dedicated to optimising the campaign contribute to the success of the campaign, as well as factors such as your adspend, conversion rate and service levels. Any agency offering guarantees is a red flag.

14How much does a website cost?

Your website proposal will depend on your business’ unique requirements. You may require a standard content website, an Ecommerce website or custom software or app development. A brief consultation with our senior development team will allow us to provide you with an accurate quotation and project timeline. Feel free to browse through our portfolio of custom-designed websites.

15Why can’t I design my own website?

Did you know that your website impacts the success of your digital advertising campaigns? If your website is poorly built or designed, your ads may appear less often or not at all. A well-built website pays for itself in a short space of time, and a poorly built website can cost your business hundreds of thousands of rand in lost customers. If the UX/UI of your website is designed by an expert marketer, your website will have a higher conversion rate. This means more customers at the same ad spend.



1How much does it cost?

Have you ever heard of "Performance Marketing"? It's when your monthly spend is fully covered by your new profits. DMM is one of SA's best performing agencies, and all of our clients' marketing "costs" are fully covered by their additional revenue.

With DMM your adspend is an investment, not an expense. We operate on a month-to-month performance basis, and each client’s monthly spend is determined by the monthly budget set with us in advance. Our objective is to get a client's campaign to the point where it is profitable, so that their business can grow exponentially. On average, our clients start to see a ROI in under 2 months.

2What makes your agency different?

Unlike the industry standard, there are no long-term contracts with DMM. We work on a month-to-month performance basis. We build sustainable relationships, with no out-of-pocket costs to our clients.

Our clients benefit from our bespoke services, such as Google Adwords, Social Media advertising, Web/App Design/Development & SEO, local and international advertising, and a range of other digital services, all under one roof, one invoice (monthly) and one account manager.

We are a marketing management company offering personalised, 24/7 service (well, almost). Our team of expert marketers continually optimise and upgrade campaigns on a daily basis, achieving unheard of conversion rates and low-lead costs.

Headache-free, turnkey solution (over 20 digital services, as and when you need them). You give us a budget, we make it work!

Our average time our clients see a Return on Investment (ROI) is 1.8 months!

3Why is there a minimum monthly budget?

We offer our clients growth, and our objective is to get you to the point where you are earning a profit on your monthly adspend. Unfortunately, experience shows that it takes much longer to achieve ROI from a low budget base. Many agencies take on clients, regardless of whether they think they will perform. We are very selective and do not accept clients who, in our opinion, will not benefit from our services. There are many factors which affect the success of your campaigns; an important one being your monthly ad spend.

4What services can you offer my business?

Our primary service is growth. Once we have been provided with our clients' budget and objectives, we develop a strategy to go for the "low-hanging fruit". Our aim is to get each campaign to a point where the revenue we generate for you exceeds your ad spend, so that you are able to grow your business.

Our services are customised for each client, and you will receive one consolidated monthly invoice, which will always be within 5% of the budget you have set with us.

5What are your advertising packages?

Offering the same packages to businesses of different sizes and from different industries is counterintuitive. A professional services company, Ecommerce store and tech company have very different marketing requirements. We evaluate your specific objectives, together with your budget, and structure our services to allow you achieve those objectives.

6Can I run my own AdWords and Facebook campaigns?

Digital advertising is more complicated than you think. Although it appears easy to use, it involves a lot more than a few keywords and settings. There are thousands of settings on AdWords, and over a million targeting segments on Facebook. Furthermore, an expert marketer will determine the most optimal split across Google AdWords Search, AdWords Display, Facebook or other digital platforms, and will develop strategies for the campaigns on each platform. Their goal is to bring your business new customers at the lowest possible acquisition cost, which allows you to grow your business.

7Can DMM help me grow my business?

We are selective in who we take on as a client, and will only add a company to our portfolio if we feel confident that we can help them grow. In order to experience exponential growth, there are a few key factors such as having strong differentials, adequate market segment, capacity for growth and starting at the right advertising spend. A brief initial consultation will establish whether DMM can help you grow exponentially, in a short amount of time.

8How will you help my business grow?

We enable our clients to grow their businesses exponentially by doing two things: firstly, we bring potential customers to your website. Secondly, we ensure that once they have found you, visitors convert into paying customers.

Step One: Your Website

We aren't concerned with vanity metrics such as visitors, views or shares - and we focus on conversions and actual sales. Our first step will be ensuring that your conversion rate is as high as possible, by optimising the sales funnels on your website, establishing a fanbase on Facebook and whatever else your business requires.

Step Two: Your Campaigns

Our next step is bringing you the right visitors. Our campaigns are constructed carefully and strategically by our expert marketers and are continually improved and optimised once we start receiving real-time data. Over time, your campaigns become more targeted and more effective and on average, our clients' campaigns become profitable after 2 months.

9How is my budget allocated?

Once our clients provide us with their monthly budget, and an expert marketer determines the split that will be most optimal in achieving exponential growth for your business.

10What are your fees?

Our fees are a percentage of ad spend, which decreases as your adspend increases. However, comparing one agency’s fees with another’s is comparing apples with oranges. An expert marketer will bring their clients a return on their ad spend, which means their campaigns will be profitable. An expert marketer will have a higher fee, but will cost your business infinitely less because of the increase in revenue they will achieve.

11Are there any contracts?

No professional agency should require a minimum contract period for your business. Because we only allow expert marketers to manage our clients, we have confidence in our results and are willing to support that by operating on a month-to-month performance basis. An agency that promises results but handcuffs your business into a contractual obligation is a contradiction.

12What should I look for in an agency?

We only use expert marketers, designers and developers which ensures that we deliver our clients work of a higher quality. An agency that uses junior marketers will not be able to deliver the same results. While the use of experts is important, the following factors are also critical to look out for:

    Only use agencies that are Google Partners Only use an agency that is willing to show you their performance on Google and Facebook Only use agencies that operate on a month-to-month performance basis
13Do you offer guarantees?

There is no certainty in any form of marketing and the success of a campaign depends both your digital agency and certain factors under your control. Our expert marketers’ skills and experience as well as the time dedicated to optimising the campaign contribute to the success of the campaign, as well as factors such as your adspend, conversion rate and service levels. Any agency offering guarantees is a red flag.

14How much does a website cost?

Your website proposal will depend on your business’ unique requirements. You may require a standard content website, an Ecommerce website or custom software or app development. A brief consultation with our senior development team will allow us to provide you with an accurate quotation and project timeline. Feel free to browse through our portfolio of custom-designed websites.

15Why can’t I design my own website?

Did you know that your website impacts the success of your digital advertising campaigns? If your website is poorly built or designed, your ads may appear less often or not at all. A well-built website pays for itself in a short space of time, and a poorly built website can cost your business hundreds of thousands of rand in lost customers. If the UX/UI of your website is designed by an expert marketer, your website will have a higher conversion rate. This means more customers at the same ad spend.